there was a piece of marble tile sticking out from the wall i hurt my foot on it and took pictures. the rooms carpet is filthy its brown so unless you open the blinds you will not see the dirt.Now the bathroom toilet is so low a toddler could sit on it when you sit down you are almost on the floor. We will never return and would not recommend this as a travel destination.I was here for a wedding and first of all the customer service was horrible upon checking into my air clean room on the 22second floor we found that the refrigerator had food in the bottom. We had to dine at other properties who did offer dine in options which left us to believe they could have offered this as well as the had the spaces to do it safely but chose not to. THE GOLD STRIKE definitely has struck out! If you can’t provide dining at least add microwaves and refrigerators to rooms that will allow guests creative options for eating if needed. COVID has effected many businesses across the country and one of the biggest challenges is how to reinvent how to service customers with an effective business model. When we went Thursday night we were charged $23.99 and when we inquired about the price the staff’s attitude was like why are you asking questions which was basically the attitude and response we got from the majority of their staff.

The buffet was advertised as $17.99 on some signs and $19.99 on others for Thursday and Sunday. The Sweet Tea cafe was a take out option only Sunday - Thursday and with wait times over 1 hour. We arrived to find very limited dining options, only one Sunday- Thursday and Thursday- Saturday you other option was a buffet. My sisters and I reserved a weeks stay at the Goldstrike property in Tunica for some rest, relaxation and to visit we have not been before.

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